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  • Ginza Calla - 2

    Ginza Calla IPL Treatment Plaza Singapura Review

    Hello all! Today, I’ll share about my IPL treatment at Ginza Calla, Plaza Singapura. A few months ago, my sister and I decided to try out IPL treatment for our over-hairiness because we just got too sick of tweezing our armpit hair. So I posted on Instagram and asked if there were any recommended places to go. Actually we were considering Strip’s package at around $388.00 for 12 sessions (not too sure) of underarm IPL treatment. After receiving comments and whatsapp messages from many friends, all of them said the aforementioned treatment was too expensive and suggested I try other salons first.

    Out of those mentioned, the popular few were Regina and Only Aesthetics. I considered Regina because they have a branch at Bishan, which is relatively near my office and home. Only Aesthetics wasn’t one of my top choices because of the location. It’s quite inaccessible. So I did seriously consider Regina since they offer quite affordable packages and is very accessible for me. However, I googled for some reviews and saw that their service was quite slipshod. Then, I went to Groupon and chanced upon Ginza Calla’s promotion. It was selling out fast!

    The package was $38.00 for 1 person, and $70.00 for 2 people. So of course, I asked my sister, Kay, along! I also introduced this package to my other friends who also bought the Groupon.

    In this blog post, I would like to share about the service and treatment I received at Ginza Calla. Please note that this post is in no way sponsored. Prior to the treatment, I googled for Ginza Calla reviews, but was unable to find any objective ones because all those I found were sponsored posts. So I guess I only had to go try it out myself as a consumer.

    I made my appointment for consultation over the phone and experienced slight communication difficulties with the Japanese receptionist. That, I don’t blame her since the brand is authentically Japanese. And it can be hard for a foreigner to understand our Singlish accent. Anyway, I had the option of booking a consultation first, and treatment on another date, OR I could have both the consultation and treatment on the same day. I opted for having my consultation first, and scheduled a treatment 2 weeks later.

    During the consultation, they brought out the contract and explained to me the Dos and Don’ts of IPL aftercare. They also did try to sell me their Unlimited Brazilian Package but I told them I’ll think about it and consider it with my sister. (I went for the consultation alone by the way) They didn’t hard sell further and in no way forced me to sign up for any package.

    Actually I would prefer having the consultation and treatment on the same day because the consultation did not take long. I thought they would have to take a look at my skin and hair condition before assessing if IPL treatment was suitable for me. But none of that was done. Hence, I booked at treatment appointment for myself, and consultation + treatment for my sister.

    When the date came closer, Ginza Calla called my sister to supposedly confirm her appointment. They asked if my sister could bring forward her appointment timing to 7pm. It was supposed to be 730pm. We both end work at 630pm, so there was no way she could be there by 7pm even by taxi. They told her that it was only consultation. (I remember I booked consultation and treatment for her) Okay never mind.

    The next day, Ginza Calla also called me to confirm my appointment. They asked if I was going at 8pm. I said yes, and then they asked if I could bring forward my appointment to 7pm because “another customer has treatment”. I did not agree to it, and requested to stick to my original appointment timing at 8pm. They said okay.

    The day of my very very first IPL treatment came, and I must say I was pretty scared! I googled about IPL treatment and the pain the came with it. Mostly said it was an “ant bite” kind of pain. I think that’s quite subjective because some ant bites can be quite painful!

    Ginza Calla - 1

    I was seated at the reception area while my sister went for her consultation. And it was my turn for treatment! Here is how the room looks like.
    Ginza Calla - 2
    It looks just like the basic IPL salons I’ve seen online, though slightly better.
    Ginza Calla - 4
    I was to change into a pink robe and also put on the disposable panty. My treatment was Underarm and V-line.
    Ginza Calla - 3

    This is their in-house machine developed in Japan.
    Ginza Calla - 5

    My therapist came in and asked put a layer of cloth over my eyes. Later, she also made me wear the alien caps over my eyes, and added extra towel to cover over it. This is to protect our eyes from the laser.

    She started off with my V-line first……. Was it painful? YES YES YES YES!!! IT WAS SOOOO PAINFUL I was on the verge of crying. Okay wait, perhaps let me share with you about my hair condition first before freaking you out. I have a lot of hair, everywhere on my body. My hair is naturally very dark, thick and coarse. And of course, my nether regions are not spared from it. I usually go for full brazilian waxing (you can read my post about my waxing at Blush Wax) My tolerance of pain is usually quite high, I can wax any part of my body without screaming or tearing. The first time the laser was shot, I let out an “ouch”, and the therapist continued. After a few “ouches” from me, she lowered down the voltage or something, and told me it was the lowest. It was still painful.

    She also commented, “your tolerance of pain quite low ah.” To which I replied, “No leh I usually do full Brazilian waxing and I wax my arms, and my legs all the time.” And she was quite puzzled as to why I could withstand waxing but not IPL. Here’s the reason: it is laser zapping on your skin. It feels like being electrocuted and pulling my skin/hair out kind of pain. I’m not sure how other girls feel because everyone’s experience is different, and of course everyone’s hair condition is different. Finally we were done with my V-line and moved upward to my underarm.

    By then, my hands were already sweating. For underarm, I think there were around 8- 12 shots. Okay, NOT the entire underarm was painful. Out of the shots administered, I’d say it was painful 4 times for each armpit. Some parts were painful, some parts were not. So now I get why some girls don’t feel pain at all. It’s because of their hair. If your hair is naturally thin and fine, you should not experience much pain. However, if you are suay like me to have thick and coarse hair, please be prepared for some pain.

    Ginza Calla - 8

    Victory sign because I survived the “torture”. HAHAH I was really happy to be done with it.Ginza Calla - 9

    When I left the treatment room, my sister was still having a consultation. It took around 10-15 mins. She asked if it was painful, I said yes. Later on, the consultant asked my sister if she wanted to give a try just to experience how it was like. They administered shots on her armpit and top of her V-line. What was her verdict? Yes, it was painful.

    The therapist said we could wear deodorant the next day. My sister and I both experienced some slight discomfort on our treated areas for around 1 hour after the treatment.

    And the next question I think most people would want to know is, how was the growth after IPL treatment?

    I monitored my hair growth on both my underarms and V-line for a week. The growth was visibly slower.  Let’s take my armpit hair for example,

    Before IPL: On 3rd day of shaving, the growth will usually be around 0.3cm
    After IPL: only on the 4th day of shaving, the growth was 0.3cm.

    It was not a significant impact but I could tell from my naked eyes that there was retardation in growth. Hair thickness wise, no changes.

    How was the service at Ginza Calla?

    Hmmm, I’ll say it was okay. The staff are generally nice and soft-spoken.

    How was the hygiene level at Ginza Calla?

    I did not see anything particularly unhygienic or dirty there. They did use an electric shaver on me, I’m unsure if it was sanitised or replaced with a disposable head (if there was such a product) prior to using on every customer as my eyes were covered.

    Treatment and and effectiveness wise, I cannot comment much as I have not been to other salons. I’ll probably touch on more on this if I were to try out at other places. Also, since I have thicker and harder to manage hair, I do not expect instant or fast results. 🙂

    Have you been to Ginza Calla? Or do you have any questions? Feel free to leave a comment below,  it’ll be great to share with others regarding your experience! I would love to know too! 😀

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  • Reply R

    I signed up for Ginza Calla last year during the promo period so I got the unlimited (but actually about 24 sessions or so max) for less than $40. At the same time, I also signed up for 12 sessions of lower leg treatments which cost me $720. I wasn’t swayed into purchasing the package. I just thought, I would give it a go… Anyway, it’s been 4 treatments so far and I can see improvements on my lower legs – I hardly have to shave my legs anymore (I used to wax, shave, epilate etc..). The hairs are finer now and the growth has slowed down immensely. As for underarms, the growth has slowed down but not as much as that of my legs.. But there is improvement for sure.. And the thing about pain… I feel you… I SO FEEL YOU. IT HURTS A LOT, especially at areas where the hair is coarser. Though it will get better after a few treatments, because the hairs will grow out to be finer than before.. So.. bear with it! It’ll get better… Mine still hurts even after 4 treatments..

    April 9, 2015 at 10:07 pm
    • Reply urbandoll

      Hi R!

      Thank you for your comment. And I feel glad that I’m not in this alone because there are so many people out there who said it’s not painful at all and I wonder why it is soooo painful on me 🙁 So far, my bestfriend, my younger sis and me all experienced the same pain at Ginza Calla. I am not sure if it’s because of the intensity they use since they claim to have stronger machines. My bestfriend (same one who went for treatment at Ginza Calla) went to another place for laser treatment said that it was not painful for her at all!

      I think I may give it a try at other places because the pain is really too much for me to bear. 🙁 Jia you to you!

      May 3, 2015 at 9:30 pm
  • Reply A

    Hi! Thanks for the post it’s very helpful.
    However I would like to ask if there are any addition charges to the package you bought on groupon?
    And when they said unlimited lifetime session is it true?

    May 14, 2015 at 2:33 am
    • Reply urbandoll

      Hi A,

      There are no additional charges. I cannot remember exactly about the IPL unlimited lifetime. Usually they will allow 1 session every 2 months. And I think you may have to finish the sessions in 2 years or something. I am not too clear about that, so sorry!

      September 25, 2015 at 2:31 pm
  • Reply Kiya

    Where is your dress from? It’s gorgeous!

    May 16, 2015 at 8:30 pm
  • Reply poh yee

    hihi, do you mean that Ginza Galla did not apply any gel before administering the shots – so that the laser shots are applied directly on your naked skin?
    I am contemplating to purchase this offer on top of the one that i have with Musee. I would say that Musee is not painful at all. But as I am done with 12 sessions, i can only make an appointment once every 3 months, so i am thinking of getting this Ginza Calla offer.

    June 4, 2015 at 9:00 am
    • Reply urbandoll

      Hi Poh Yee,

      They did apply gel on my skin before administering the shots. However, I still felt quite a bit of pain. This was the same for my sister and my friend as well. So I am unsure if it is their machine, or it is our problem. You can give it a try, considering that it is only $35 for unlimited session. My sister went for her second appointment last month and said it was still painful. I did not go for the second appointment as I haven’t mustered enough courage to go through the pain again haha.

      June 7, 2015 at 11:52 pm
  • Reply Sf

    Hi! I’m really glad to chance upon your blog post, as most of the Ginza Calla reviews seem to be sponsored posts.

    I’ve been doing IPL underarms at Regina for 2 years but tried out Ginza Calla cos of the Groupon deal (Brazilian V-line & underarm).

    Omg you are so right about the pain. It’s not just you! I’ve done underarm multiple times at Regina but it’s always been painless. I hardly have any underarm hair at all now, it’s super fine (if any) but the Ginza Calla treatment was so painful in comparison, even on the underarms. The v-line IPL pain was even worse. It felt like electric sparks.

    The Groupon package is sold as a package for ‘Brazilian V-line & underarm’. I feel the title is pretty misleading.

    They explained that a ‘full brazilian’ (like what you get in a normal brazilian wax) is composed of 4 parts: v-line, upper v, inner thigh, bikini line (back). To top up to a full brazilian unlimited package would be SGD 1790++

    ‘Brazilian V-line’ only covers hair removal for an area 2-finger widths parallel from thighs -which is very little compared to the amount of hair removed in a brazilian (or even a bikini) wax.

    Anybody expecting a full brazilian is going to be disappointed. I guess you get what you pay for, and $38 only goes so far! I’m not sure if I’ll go back, cos of the pain factor.

    June 21, 2015 at 3:58 pm
    • Reply urbandoll

      Hi SF,

      Yes the V-line IPL did feel like electric sparks!!! Good to know that we are not alone in this. I guess maybe I should consider Regina! I didn’t expect Ginza Calla’s IPL treatment to be so painful since they said it was “painless”/”painfree” and they are a Japanese brand.

      I haven’t gone back ever since my first session, it’s too traumatising!

      I will keep a lookout for Regina deals and sign up to try it out! Thanks for informing! 🙂

      July 14, 2015 at 10:16 pm
  • Reply S

    Hi, I chanced upon your post by googling “Ginza Calla pain”. I just went for my treatment today, it was my third treatment. The first two times I didn’t feel pain at all. But this time it was soooo painful. Glad that I read your post and now I know I’m not the only one. :/

    July 3, 2015 at 6:25 pm
    • Reply urbandoll

      Hi S, I’m glad I’m not the only one too! I have not gone back for my sessions as I don’t think I want to got through the same pain again. 🙁

      July 14, 2015 at 10:13 pm
  • Reply Cayden

    Thank you so much for your blog post! I have been contemplating getting the Ginza Calla Groupon for so long but if it’s so painful then I think I’m gonna pass..

    September 4, 2015 at 2:23 pm
    • Reply urbandoll

      Hi Cayden,

      You’re welcome. Glad it helped! 🙂

      September 6, 2015 at 5:05 pm
  • Reply Emma

    OMG, I will go for the 1st treatment today and my hair is kinda thick and dark…OMG

    September 21, 2015 at 3:29 pm
    • Reply urbandoll

      Hi Emma,

      How was it? Hope it went smoothly for you!

      September 23, 2015 at 6:50 pm
  • Reply Lynn


    I tried 5 outlets of IPL (different parts) and my reviews are as follows:

    Regina (100AM) – Painless, relatively easy to book appointment. Tend to sell you packages
    Musee (bugis+) – Painless, no hardsell. Very, very hard to book appointment.
    Datsumo Labo (Orchid Hotel) – Painless, no hardsell. Dont like their company policy. Relatively hard to book appointment. Did on my lower legs (3x) but have not show significant results
    Ginza Calla (PS) – Super painful. They told me that Groupon holders will use their old machine which is painful, was told to upgrade to their other packages to use their new machine which is supposing less painful. Tried new machine on v line but was painful too.
    Strip (100AM) – Hygienic (shaver was disposable type) and relatively easy to book appointment. Super ex.
    Jean Yip (Outram) – Painless. Hardsell their packages. Keep asking me to top up (say that my skin is dry). After doing 4x, no significant results.

    December 11, 2015 at 1:30 pm
    • Reply A

      Hey there,

      Could you kindly share if it is worth upgrading to the new machine at Ginza Calla?

      June 15, 2016 at 9:56 pm
      • Reply urbandoll


        I’m not too sure about that as I did not try the new machine! Thank you.

        July 6, 2016 at 8:08 pm
  • Reply Lynn L.

    I have Regina’s upper lip and underarms package and Musee’s full legs and Full Brazilian (Don’t judge me haha). I personally prefer Musee than Regina. I THINK Regina’s hygiene level is low (I actually smell underarm odour when they use the shaver on my upper lip yikes). Musee also does not hardsell and their staff are friendly. Both are painless. Actually the pain level is the level of voltage they set on the machine. If you want less pain then its less effective. Yup.

    January 14, 2016 at 11:00 am
    • Reply urbandoll

      I heard Regina and Musee are both not as painful as Ginza Calla. OMG Regina’s hygiene level has always been a problem ever since somebody shared about them re-using shavers on customer! Hope Musee has been working well for you so far! xx, Kel.

      January 20, 2016 at 7:49 pm
  • Reply C

    Hi! 🙂 I happened to chance upon your blog and I tried Ginza calla. For me it wasn’t extremely painful! It did hurt yes, but it was bearable. My outlet was at Dhoby Ghaut. I Guess it depends on the individual’s tolerance and also the coarseness of your hair strand. Hope this helps!

    January 20, 2016 at 5:35 pm
    • Reply urbandoll

      Hello! Yes I think it does depend on individual tolerance after all! Though I think quite a few people have left comments about feeling the extreme pain, maybe we all have thick hair hahah. 😀 Hope Ginza Calla has been working well for you!

      January 20, 2016 at 7:54 pm
  • Reply A

    Hi there, i actually just got out of a consultation at Ginza Calla. I bought the same groupon deal which includes 3 brazillian sessions and a lifetime for underarm IPL. The consultant tried to talk me into getting an upgrade from the old machine to the new machine which will cost an additional of $136. She said the results would be better.

    Chanced upon your blog in an attempt to find out if there realy is a difference between the old and new machine. Would appreciate it if you could share with me if you had used the old or the new machine for your treatments.

    Thank you!

    June 15, 2016 at 7:44 pm
    • Reply urbandoll

      Hi A,

      Sorry I did not pay for the upgrade and did not go back to Ginza Calla ever since the first treatment 🙁 However, you can refer to the new comments from others about it in this blog post. 🙂


      August 3, 2016 at 2:59 pm
    • Reply Anonymous

      I tried both the new and old machine today. The old machine was painful!! But the new one was completely painless..;) I am not sure if I want to do the $136 upgrade though, or if I should ditch the remaining 2 treatments on the groupon…I won’t go back for the old machine…

      September 20, 2016 at 9:04 pm
  • Reply Penny

    You can try One Beauty Spa at Liang Seah Street. Did brazilian with them before and it’s pretty good. First few sessions was quite painful but after that it became bearable..
    But i stopped going because my package has ended and now my private area started growing again. Feels like the past 12 mths is wasted lol..
    Tried Datsumo Labo for underarm before as well, it’s painless and effective.. appointment not as difficult as Musee (this is the downside of Musee :/)
    Currently I’m doing my IPL at Japan IPL, the charge by shots it’s quite affordable 🙂

    July 1, 2016 at 6:06 pm
  • Reply M

    Thanks for your review! Wished i saw your post before I went for my 1st treatment! And YES it was very painful! I also bought the treatment from groupon. And was told that they will use the old machine “380” which is more painful. The therapist actually tried both machine on me to let me have a feel of the difference.The new machine does feel better with minimal pain. Halfway thru the treatment i requested for the new machine and topped up $136 for it.

    August 2, 2016 at 11:24 pm
    • Reply urbandoll

      Hi M,

      Thanks for your update! I’m sure many people out there would want to know how the new machine is like ‘cos I’ve had people asking me if I tried the new machine. Ever since this treatment above, I have never gone back for subsequent sessions. Is the treatment effective for you? 🙂


      August 3, 2016 at 2:54 pm
  • Reply scorpion

    oh my God i just bought deal tooday i went for consultation to ginza calla…all comments making me afraid..its my first time ipl n yeah she told me same for new machina its 136$…i use to do waxing..i m thinking to quit now.28$ wasted 🙁

    August 19, 2016 at 10:44 pm
    • Reply urbandoll

      Hi Scorpion,

      Maybe you can try them out first and see how it goes for you because the the results differ for different people. 🙂

      September 5, 2016 at 11:54 am

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